{"id":1852,"date":"2024-12-12T23:21:15","date_gmt":"2024-12-12T23:21:15","guid":{"rendered":"https:\/\/imaginedigitalmarketing.au\/shaunscricketcoaching\/?page_id=1852"},"modified":"2024-12-12T23:23:55","modified_gmt":"2024-12-12T23:23:55","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/imaginedigitalmarketing.au\/shaunscricketcoaching\/cancellation-policy\/","title":{"rendered":"Cancellation Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1852\" class=\"elementor elementor-1852\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e97b4ac e-flex e-con-boxed e-con e-parent\" data-id=\"e97b4ac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06a2506 elementor-widget elementor-widget-heading\" data-id=\"06a2506\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cancellation Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e5944aa elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e5944aa\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-03aa5c2\" data-id=\"03aa5c2\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e3d7498 elementor-widget elementor-widget-text-editor\" data-id=\"e3d7498\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>\u00a0<strong>(6) CANCELLATION BY YOU<\/strong><\/h3><p>We do not provide full refunds for change of mind.<\/p><p>In the event that you wish to cancel your booking, your cancellation must be in writing to us prior to the Camp commencement. Your cancellation will be effective from the day that we acknowledge receipt of your cancellation notice.<\/p><p>Cancellation charges apply. These charges vary depending on how early you cancel your booking. The table below outlines the scale of cancellation charges:<\/p><ul><li>0-21 days before the Camp starts- no refund<\/li><li>22-50 days before Camp starts \u2013 25% refund<\/li><li>More than 50 days before Camp starts \u2013 50% refund<\/li><\/ul><p><strong>\u00a0<\/strong><\/p><p><strong>(7) CANCELLATION BY US FOR INSUFFICIENT NUMBERS<\/strong><\/p><p>We reserve the right to cancel a Camp if the minimum requirement of 20 participants is not met.<\/p><p>In the event that we should have to cancel a Camp, you can transfer amounts paid to an alternate Camp date and venue or receive a full refund.<\/p><p>We are not responsible for any incidental expenses that you may have incurred as a result of your booking including but not limited to travel and accommodation.<\/p><p><strong>(8) MEANING OF FORCE MAJEURE<\/strong><\/p><p>For the purposes of these Terms, Force Majeure means the happening of an event or circumstance which:<\/p><ol><li>is beyond the reasonable control of a party and prevents or delays that party from performing any of its obligations under this contract; and<\/li><li>could not have been avoided or overcome by that party by the exercise of reasonable foresight, care and due diligence; and<\/li><li>includes both natural and human-caused events, including but not limited to:<ol><li>an act of God including but not limited to earthquake, flood, fire, explosion, landslide, lightning, action of the elements, force of nature, washout, storm or storm warning or natural disaster;<\/li><li>government action, government order,national emergency, labour shortage, strike, lockout, boycott, work ban or other labour dispute or difficulty; and<\/li><li>acts of terrorism, civil disturbance, blockade, embargo, sabotage, insurrection, riot, malicious damage, epidemic, pandemic or infectious disease;<\/li><li>hardship due to currency fluctuation; and<\/li><li>change in market conditions or market prices.<\/li><\/ol><\/li><\/ol><p><strong>\u00a0<\/strong><\/p><p><strong>(9) SBCC DECISIONS REGARDING FORCE MAJEURE EVENTS<\/strong><\/p><p>We deal with many logistical challenges at our Camps such as large numbers of children and remote locations.<\/p><p>We always aim to give Participants the full Camp experience that they expect, but safety is our first priority.<\/p><p>As a result, we take a precautionary approach to cancellations and emergency events.<\/p><p>For example, in the event of a bushfire, we may not wait for official orders to evacuate before determining that the Camp will be cancelled.<\/p><p>You acknowledge and agree that SBCC may, in its sole discretion, determine that the Camp is cancelled due to a Force Majeure event.<\/p><p><strong>(10) CANCELLATION BY US FOR FORCE MAJEURE EVENT<\/strong><\/p><p>We may cancel a Camp at any time prior to commencement or while underwayif, due to a Force Majeure event it is not viable for us to operate the planned Camp.<\/p><p>In the event that a cancellation is due to a Force Majeure event, we will provide a credit which may be used towards any other SBCC Camp, tour, personal coaching, or other services.<\/p><p>The credit will be valid for two (2) years from the date that the Force Majeure event ends, and may be used by the Participant or transferred to another Participant.<\/p><p>The credit will be for a value equal to all payments made by you to SBCC as at the date of the cancellation, less any unrecoverable costs which we have incurred. Our unrecoverable costs may include but arenot limited to:<\/p><ol><li>deposits tolocal operators, coaches, or other support services;<\/li><li>our office, staff, and administration costs in connection with the Camp;<\/li><li>our advertising, marketing and ground hire costs, or fees for other facilities;<\/li><li>any portion of the Camp that you have already taken part in (for example, if you have taken part in one (1) day of a two (2) day Camp).<\/li><\/ol><p>We operate on very tight margins so that we are able to provide our Camps at an affordable price. This means that in the event that a Camp has to be cancelled due a Force Majeure event it is highly likely that a significant portion of the payments which you have already made will be unrecoverable.<\/p><p>We are not responsible for any incidental expenses that you may have incurred as a result of your booking including but not limited to travel costs or accommodation costs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-320d718 elementor-hidden-mobile\" data-id=\"320d718\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-8fcb460 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"8fcb460\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-4eb71af\" data-id=\"4eb71af\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-14b03fa elementor-widget elementor-widget-heading\" data-id=\"14b03fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Got Questions? Contact Us!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce081f2 elementor-widget elementor-widget-text-editor\" data-id=\"ce081f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We&#8217;re here to help! Whether you\u2019re wondering about session details, scheduling, or which program might be best for you, our team is ready to answer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a25218 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"1a25218\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"mailto:s.brown@cricketcoaching.com.au\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Email:\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-envelope\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M464 64H48C21.49 64 0 85.49 0 112v288c0 26.51 21.49 48 48 48h416c26.51 0 48-21.49 48-48V112c0-26.51-21.49-48-48-48zm0 48v40.805c-22.422 18.259-58.168 46.651-134.587 106.49-16.841 13.247-50.201 45.072-73.413 44.701-23.208.375-56.579-31.459-73.413-44.701C106.18 199.465 70.425 171.067 48 152.805V112h416zM48 400V214.398c22.914 18.251 55.409 43.862 104.938 82.646 21.857 17.205 60.134 55.186 103.062 54.955 42.717.231 80.509-37.199 103.053-54.947 49.528-38.783 82.032-64.401 104.947-82.653V400H48z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"mailto:s.brown@cricketcoaching.com.au\" >\n\t\t\t\t\t\t\tEmail:\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\ts.brown@cricketcoaching.com.au\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-393465d elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"393465d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"tel:0412%20382%20558\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Call:\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M497.39 361.8l-112-48a24 24 0 0 0-28 6.9l-49.6 60.6A370.66 370.66 0 0 1 130.6 204.11l60.6-49.6a23.94 23.94 0 0 0 6.9-28l-48-112A24.16 24.16 0 0 0 122.6.61l-104 24A24 24 0 0 0 0 48c0 256.5 207.9 464 464 464a24 24 0 0 0 23.4-18.6l24-104a24.29 24.29 0 0 0-14.01-27.6z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"tel:0412%20382%20558\" >\n\t\t\t\t\t\t\tCall:\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t0412 382 558\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u00a0(6) CANCELLATION BY YOU We do not provide full refunds for change of mind. In the event that you wish to cancel your booking, your cancellation must be in writing to us prior to the Camp commencement. Your cancellation will be effective from the day that we acknowledge receipt of your cancellation notice. Cancellation charges [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1852","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/imaginedigitalmarketing.au\/shaunscricketcoaching\/wp-json\/wp\/v2\/pages\/1852","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/imaginedigitalmarketing.au\/shaunscricketcoaching\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/imaginedigitalmarketing.au\/shaunscricketcoaching\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/imaginedigitalmarketing.au\/shaunscricketcoaching\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/imaginedigitalmarketing.au\/shaunscricketcoaching\/wp-json\/wp\/v2\/comments?post=1852"}],"version-history":[{"count":4,"href":"https:\/\/imaginedigitalmarketing.au\/shaunscricketcoaching\/wp-json\/wp\/v2\/pages\/1852\/revisions"}],"predecessor-version":[{"id":1856,"href":"https:\/\/imaginedigitalmarketing.au\/shaunscricketcoaching\/wp-json\/wp\/v2\/pages\/1852\/revisions\/1856"}],"wp:attachment":[{"href":"https:\/\/imaginedigitalmarketing.au\/shaunscricketcoaching\/wp-json\/wp\/v2\/media?parent=1852"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}